✦ Free shipping over R799 ✦ Made in Cape Town ✦ 30-day easy returns ✦ Free shipping over R799 ✦ Made in Cape Town ✦ 30-day easy returns
Tari Designs

Returns & Exchanges

30 days. Easy. No hassle.

Our promise

If your Tari Designs piece doesn't fit, or you've changed your mind, return it within 30 days for a full refund or exchange. No drama.

What can be returned

What can't be returned

How to return

  1. Email us at returns@taridesigns.co.za with your order number and the reason for return
  2. We'll send you a returns label and instructions within 24 hours
  3. Drop your parcel at any PostNet, PAXI point, or The Courier Guy outlet
  4. Once we receive and inspect your return, we'll refund within 5 working days

Return shipping cost

For exchanges and refunds, return shipping is at the customer's expense (R75 flat with PAXI). If your item arrived damaged or incorrect, return shipping is on us.

Exchanges

Want a different size or colour? Mention it in your returns email. We'll hold your replacement and ship it the moment your return is checked in.

Refunds

Refunds are processed back to your original payment method within 5 working days of receiving your return. Bank-side processing can take an additional 2–7 days.